Case Study

THE DTC CHALLENGE FOR TODAY’S WINERIES AND WINE CLUBS

Wineries, old and new, face scarce distribution opportunities as the number of distributors shrink. Direct-to-Consumer (DtC) has been winery salvation but challenges continue to exist including: exorbitant shipment costs, inefficient workforce allocation, and risk of spillage/spoilage.

"Shipping with Klutch Cargo has been an exceptional experience. They are flexible and responsive to our particular needs and we and our customers are thrilled at the opportunity for faster transit times and lower costs than ever before."

- Helen from Pax Winery

The Problem

When a premier, holistic California winemaker approached Klutch Wine they were facing the problems typical to DtC wine fulfillment.

• East Coast shipping from California by national carriers meant long “delivery windows” for their customers

• Case shipment cost was high adding $6-7 in costs on a per bottle basis

• Packaging and fulfillment occur during fall harvest, creating work force allocation issues

The Klutch Wine Solution

• Forward inventory warehousing for simplified East Coast fulfillment

• Controlled environment inventory storage

• Single shipment rate for 12, 6 and 3 bottle fulfillment – no matter the East Coast location

• No additional cost for second delivery attempt

• Quicker delivery time to your customers

Benefits

Simplified winery fulfillment process for direct to consumer

Savings of 25% or more when compared to direct to consumer national carrier rates

Eliminates the need for "in house" fulfillment (FTEs) during busiest seasons

Customer "delivery window" slashed by 50% from national carriers

Reduce in-transit damage, loss and spillage